General information 

This is the privacy statement of LuxuryByIvana B.V. This document explains what personal data we  collect, for what purpose and how we handle the collected data. We will only use the personal data for the purposes described in this statement and take the necessary appropriate technical and organizational measures to protect the collected personal data in accordance with current legal  requirements. We may change the privacy statement from time to time in order to continue to comply to  the legal requirements. We therefore advise you to regularly consult the privacy statement so that you are  informed about the most current version. 

What is personal data? 

Personal data is all data with which persons are individually identifiable, or an individual can be identified.  This concerns, for example, name and address details and financial data, but also e-mail addresses, IP  addresses and customer numbers are personal data. 

Who is responsible for processing the personal data? 

LuxuryByIvana B.V. Located at Resadastraat 35 (9713 TN) Groningen, registered with the Chamber of  Commerce under number: 82523835, is responsible for the processing of data. 

Which personal data do we process? 

In the context of the execution of agreements (oral and/or written), we process personal data of the  (business) customers of LuxuryByivana B.V. We receive this information directly from you when you visit  our website or when you create an account and enter certain information therein, such as: 

– Full name 

– Date of birth 

– Address data 

– Phone number 

– E-mail address 

– Bank details 

– IP address 

The processing of your personal data is limited to only the data that is minimally necessary are for the  purposes for which they were obtained. We will not provide any personal data pass it on to other parties,  unless this is necessary for the fulfillment of the purposes for which the data has been provided or if you  have given permission for this. It is also possible that in some cases we receive your data from another party because, for example, a third party ships a product directly to you. In such cases, the billing  address will not match the delivery address, and we receive your personal data through this action. 

For what purposes do we process data? 

The legal basis for processing personal data is the agreement concluded between the parties. The personal data of customers are processed for the execution of the agreement. When you place an order  with LuxuryByIvana B.V. place, we need your personal data to process and ship the order. We use your  personal data for administrative purposes. Think of the processing of personal data for a thorough order  administration and financial administration. We also use your personal data for your personal account containing an overview of your order history including selected delivery options. Your personal data will also be used for communication purposes so that we can keep you informed about the status of your order. This purpose also includes communication regarding possible returns or repairs and  contacts with customer service.

In addition, your personal data is used for direct marketing, such as sending personalized e-mails,  personalization based on account data and search, surfing and purchase history. For marketing  purposes, the processing of 

personal data is based on your consent or on the legitimate interest in using the data to ensure that the  product range meets customer demand. 

Personal data of newsletter subscribers are processed for the purpose of informing of persons and  making personal offers by means of news releases. One such processing of your personal data is based  on your consent. Also, can be sent to existing customers newsletters with similar products or services  sent. To ensure a properly functioning website, we collect data about your IP address, internet browser  and any additional information when you visit our website settings. For the rules regarding our cookie policy, please refer to Cookie Policy LuxuryByIvana B.V. 

Who will we share your data with? 

In the context of the above objectives, it may be necessary for us to parties provide your information. For  example, we use logistics partners to ship your order. The logistics partners receive your personal data from us regarding to your name and delivery address and all other data necessary to be able to deliver  the order to you. 

We also use a third party for: 

– ICT support, taking care of the online environment and making backups. 

– Accounting and financial administration. 

– Online payment. 

– Marketing agencies. 

Where do we store your data? 

The data is stored within the European Union. 

How is your data secured? 

We take the necessary appropriate technical and organizational measures to protect your personal data.  Organizational measures include confidentiality obligation for all persons who act on behalf of  LuxuryByIvana B.V. by be able to take cognizance of personal data. 

– Careful handling of USB sticks and other data carriers. 

– Do not leave laptops unattended. 

– Destroy old documents properly. 

– Clean desk policy. 

We also take the necessary technical measures to protect your data: 

– The data is kept in a room that can be locked 

– Use username and password policies on all systems 

– Encrypted storage media. 

– Up to date software, such as system software and virus scan. 

How long is your personal data stored? 

We are legally obliged to provide the order-related data for a period of to keep for seven years. For  all other data, it is no longer stored than is necessary for the purpose for which they were provided.  This means that we store data in any case during the term of the agreement and for as long as  possible guarantees may exist. If personal data is processed for marketing purposes, the data will  be processed for the duration that consent has been granted or 

until you object to the processing and withdraw your consent. You can request us at any time to delete the  data that is not subject to a legal retention obligation.

What rights do you have regarding your data? 

If we process your personal data, you have various rights, including the right to information, the right of  access and the right to correction or removal of the personal data. You can also make a request to leave your personal data wear. In addition, you have the right to be ‘forgotten’, to have your data and you have  the right to restrict the processing of your personal data. You also have the right to object to the use of  your personal data, the right to submit a complaint to the Dutch Data Protection Authority and the right to  withdraw a given consent for a certain processing. If you want to know which personal data LuxuryByIvana B.V. processed from you, you can make a written request for inspection. We will process  your request within four weeks at the latest. If you wish to exercise your additional rights, you must  submit an additional submit a written request. 

Your request can be sent to: 

LuxuryByIvana B.V.  

Resadastraat 35 

9713 TN Groningen 

If you are dissatisfied with the way we handle your privacy rights, you can contact us at: welcome@luxurybyivana.com. If you haven’t yet are satisfied, you can submit a complaint to the Dutch Data Protection Authority. This is it supervisory body in the field of privacy protection in the Netherlands. 

Any questions? 

If you have any questions regarding the above privacy statement, you can contact us using the contact  details on the website.